Moore, Pascarella & Heinzen Dental Group Terms of Use
- Introduction
These Terms of Use (“Terms”) govern your access to and use of the services provided by Moore, Pascarella & Heinzen Dental Group (“we”, “us”, or “our”), including but not limited to text message communications. By accessing or using our services, you agree to be bound by these Terms.
- Text Message Communications
- Consent: By providing your mobile phone number to us, you consent to receive text messages from Moore, Pascarella & Heinzen Dental Group. These messages may include appointment reminders, confirmations, and other important information related to your dental care.
- Opt-In/Opt-Out: You may opt-in to receive text messages from us by checking the appropriate box on our patient registration forms or by providing your consent verbally. You can opt-out of receiving text messages at any time by:
- Replying “STOP”: Replying with the word “STOP” to any text message you receive from us.
- Contacting our office: Contacting our office directly via phone or email to request removal from our text messaging list.
- Message Frequency: The frequency of text messages will vary depending on your individual needs and the nature of your appointments.
- Message Content: Messages will be relevant to your dental care and may include:
- Appointment reminders and confirmations
- Important health information related to your dental treatment
- Emergency notifications (if applicable)
- Data Security: We will take reasonable measures to protect the security of your mobile phone number and other personal information.
- 10DLC Compliance
Moore, Pascarella & Heinzen Dental Group is committed to complying with all applicable 10DLC regulations, including those established by The Campaign Registry and overseen by the CTIA. These regulations aim to ensure the responsible use of 10DLC numbers for business communications.
- Campaign Registration: All 10DLC campaigns used by Moore, Pascarella & Heinzen Dental Group will be registered with The Campaign Registry.
- Use Cases: Our use cases for 10DLC messaging are limited to:
- Appointment reminders
- Appointment confirmations
- Patient communications regarding treatment plans
- Emergency notifications (if applicable)
- Message Content: All text messages will comply with 10DLC guidelines regarding message content, including restrictions on abusive practices such as spamming or phishing.
- Disclaimer
- No Warranties: We make no warranties, express or implied, regarding the availability or reliability of text message services.
- Limitations of Liability: We shall not be liable for any damages arising from the use or inability to use text messaging services, including but not limited to indirect, incidental, special, consequential, or punitive damages.
- Changes to These Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website or by other appropriate means. Your continued use of our services after the effective date of any such changes constitutes your acceptance of the new Terms.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California.
- Contact Information
If you have any questions about these Terms or our text messaging practices, please contact us at:
Moore, Pascarella & Heinzen Dental Group, Tyler Dunbar, tyler@mphdental.net